Are you a hotel, restaurant, bar or venue wishing to:

  • Improve your operations
  • Increase sales
  • Develop your staff
  • Reduce costs

Then you’re in the right place! ProVenue is an innovative training management tool and compliance solution for the hospitality industry that’s easy to use and cost effective putting the fun back into staff training and reducing the cost of failure. The system is fully customisable and can be adapted for independent venues, chain restaurants & bars, multi-site hotels or council sites.

EMPLOYEE INDUCTION

With our customisable induction programs staff can self-register, upload documentation and complete your new employee induction prior to arriving on site. No more waiting around on company time. They will be informed, prepared and ready to start work.

Talent Management

Our Performance Management Tool allows managers to conduct appraisals, performance reviews and identify talent ensuring staff receive the opportunities they need to help them with their career success.

Staff training

Our online courses form part of a suite of qualifications which have been developed to provide staff with a pathway for development. Written by hospitality professionals our courses cover health and safety, induction, management advancement and all areas of hospitality service.

Accreditation

The ProVenue Accreditation Scheme is a level based standard that covers all the essential areas required to assess the quality of a venue. Using the ProVenue Audit Tool the assessment process focuses on the customer journey from enquiry to the final experience.

Incident Reporting

Our Incident Manager handles all accidents and incidents from slips, trips and falls to injuries, environmental incidents, or audit non-compliances. It is a dedicated platform for recording, reporting and tracking incidents and is applicable for venues of any size.

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